BYU Strategy - Marriott School of Business

TA Handbook

A guide for STRAT 325 Teaching Assistants

Introduction

Thank you for contributing your time and effort to STRAT 325. This course is designed as a high-touch experience where students receive sustained, individualized support as they develop consulting skills and navigate the recruiting process.

You will be assigned to one pod of 7-8 students who become your primary responsibility throughout the semester. Your role is to mentor these students as they build mastery of The Consultant’s OS and prepare for management consulting recruiting.

Your Role

Unlike traditional TA roles focused primarily on grading, this position emphasizes mentorship. You will:

  • Develop deeper relationships with students in your pod
  • Provide individualized guidance, feedback, and accountability
  • Support students through group-based projects
  • Help teams structure their thinking, diagnose weaknesses, and improve execution

Success Metrics

Your barometer for success: by semester’s end, your students have demonstrated mastery of The Consultant’s OS and have had repeated, meaningful opportunities to practice each skill across both recruiting preparation and applied consulting work.

Pod Structure

Approximately 48 students are registered, with eight teaching assistants/case coaches. Each TA mentors approximately 6 students organized into a pod.

Pod Purpose

Each pod serves three functions:

  1. Support system: People rooting for students’ success and checking in on progress
  2. Practice interview partners: 5 peers to practice behavioral and case interviews with
  3. Peer feedback: Resume reviews, story refinement, and honest input

TA Touchpoints

Touchpoint Timing Purpose
Goals Worksheet + Chat Week 2 Establish recruiting goals and development focus
TA Mentoring Session 1 Weeks 4-5 Baseline practice interview, identify focus areas
TA Mentoring Session 2 Weeks 9-10 Progress check practice interview, calibrated feedback
TA Mentoring Session 3 Week 14 Final practice interview evaluation with full context

Note: TA Mentoring Sessions replace the previous 4 feedback sessions. Each session is a full practice interview (behavioral + case) that allows you to track student growth over time.

Individual Mentoring

Most assignments in this course are completed individually. Your role is to assess progress against The Consultant’s OS toolkit, helping students build both external competence in core skills and internal confidence in applying those skills under ambiguity and pressure.

Goals Worksheet + Chat

What it is: Students complete a Goals Worksheet before meeting with you for a 20-minute conversation. This worksheet becomes a living document you’ll reference throughout the semester in TA Mentoring Sessions.

Goals Worksheet Sections:

  1. Career Direction: Ideal first 2-4 years, summer 2026/2027 plans
  2. Target Firms: Top 3 firms with rationale
  3. Self-Assessment: Rate 1-4 on each practice interview rubric dimension
  4. Development Focus: 2-3 priority skills + action plan
  5. Definition of Success: What “winning” looks like by May
  6. TA Notes: Your observations, commitments made, flags to monitor

During the chat, explore:

  1. What does an ideal first 2-4 years of your career look like, and why?
  2. What does “success” look like at the end of this recruiting season?
  3. What are your plans for summer 2026 and summer 2027?
  4. Which firms are at the top of your list? What differentiates them in your mind?
  5. Which practice interview dimensions (behavioral or case) are your biggest opportunities for development?
  6. How should I push you to success? What’s your preferred learning style?

Grading the Goals Worksheet:

Students should clearly articulate:

  • Summer 2026 and 2027 plans: Concrete strategy for securing an internship, or if already secured, how they’ll maximize learning
  • Development plans: Honest self-assessment on the 6 rubric dimensions, with targeted actions for improvement
  • Underlying motivation: A genuine “why” connecting personal goals, career objectives, and effort required—not generic rationale

Using the Worksheet Throughout the Semester:

Reference the Goals Worksheet in each TA Mentoring Session:

  • Session 1: “You said quantitative rigor was weak—let’s focus on that in today’s case”
  • Session 2: “Your self-assessment said Structure was a 2. Looking at your feedback data, you’re now averaging 3.2. Great progress.”
  • Session 3: “Did you achieve what you defined as success in Week 2?”

TA Mentoring Sessions

You will conduct 3 practice interviews with each student over the semester. These sessions serve as both skill development and assessment opportunities.

Practice Interview Format:

Each session combines behavioral and case components, mirroring the actual MBB interview format:

Component Time
Behavioral (1-2 questions) 15-20 min
Case 30-35 min
Feedback 5-10 min
Total ~60 min

Session Focus:

Session Timing Focus
Session 1 Weeks 4-5 Baseline assessment—identify strengths and focus areas
Session 2 Weeks 9-10 Progress check—compare to baseline, calibrate feedback
Session 3 Week 14 Final evaluation—assess growth, prepare for real interviews

Key Guidelines:

  • Use a different behavioral story and different case each session
  • Reference the Goals Worksheet: “You said X was weak—let’s see how you’ve improved”
  • Complete the feedback form after each session so students can track their data
  • Same TA for all 3 sessions allows you to observe growth arc and provide contextual feedback

Approach:

  • High support + high expectations: Feedback should be timely, candid, and growth-oriented
  • Build, don’t discourage: At least 80% of the conversation should focus on what the student is doing well
  • Specific and actionable: “Your frameworks are getting more MECE. Next, focus on stating your hypothesis before diving into branches”

Your Load: 3 sessions × 6 students = 18 sessions over the semester (~1.2 hrs/week)

Resume Reviews

After class instruction on resumes, students produce a consulting-ready resume built around quantified scope and impact.

Your responsibilities:

  1. Resume v1 review: Provide detailed feedback on bullet quality, formatting, experience selection, and clarity
  2. Identify gaps: Note which sections need development (Education, Experience, Leadership, Skills)
  3. Resume v2 review: Grade based on polish, responsiveness to feedback, and quality of development plan

What to look for:

  • Each bullet communicates scale, responsibility, and results
  • Quantified scope (team size, budget, users) and quantified impact (% improvement, revenue, outcomes)
  • Strong action verbs and leadership demonstration
  • Error-free, professionally formatted

Networking Tracker

Students create a spreadsheet to track recruiting and networking progress.

Required components:

  • Target firms list
  • Networking activity log (who, what discussed, next steps)
  • Planned outreach

Your responsibility:

  • Confirm the tracker is effective and actively used
  • Reference during feedback sessions to assess progress and identify next steps
  • Grade initial submission on completeness; subsequent check-ins on completion basis

Practice Interview Support

A significant portion of student development comes from repeated practice interviews. Each practice interview includes both behavioral and case components, mirroring the actual MBB interview format. Students complete 8 practice interviews: 5 with pod peers and 3 with you.

Practice Interview Format

Component Time
Behavioral (1-2 questions) 15-20 min
Case 30-35 min
Feedback 5-10 min
Total ~60 min

Running a Great Interview

Great interviewers create conditions where candidates perform at their best while still providing realistic practice. This section distills best practices from MBB, Big 4, and boutique firms.

Interviewer Mindset

Do Don’t
Create realistic interview conditions Make it artificially easy or hard
Stay engaged and present throughout Check your phone or appear distracted
Let silence work—candidates need thinking time Fill every pause with hints
Remain neutral; your job is to evaluate, not coach mid-interview React visibly to good or bad answers
Treat every candidate like they could be your future colleague Condescend or intimidate

Behavioral Section Checklist

Setup (1-2 minutes)

During the Response

Probing Questions

Use follow-ups to test depth and authenticity:

  • “What was your specific role in that outcome?”
  • “What would you do differently if you faced this again?”
  • “How did that experience change how you approach similar situations?”
  • “What was the hardest part for you personally?”

Red Flags to Note

  • Can’t explain their personal contribution when pressed
  • Story lacks specific details (names, numbers, timelines)
  • Takes credit for team outcomes without acknowledging others
  • Gets defensive when probed

Case Section Checklist

Prompt Delivery

Pacing the Case

Phase Your Role
Structure Listen without interrupting; let them complete their framework
Exploration Guide them through 2-3 branches; reveal data when asked
Analysis Provide data clearly; give time for calculations
Synthesis Push for a recommendation: “Based on what you’ve learned, what should the client do?”

Data Reveals

  • Release data in response to good questions, not hints
  • Say “What would you want to know?” rather than “Here’s some data”
  • If stuck, give one gentle redirect: “What else might drive profitability?”
  • Don’t volunteer data they didn’t ask for

Pushing for Synthesis

With 5 minutes remaining, prompt for a recommendation:

  • “We have a few minutes left. If you had to advise the CEO today, what would you recommend?”
  • “Let’s say the client calls you tomorrow—what’s your answer?”

Red Flags to Note

  • Generic framework not tailored to the problem
  • Can’t do math or interpret what numbers mean
  • Avoids taking a point of view (“it depends”)
  • Doesn’t adapt structure as new information emerges

Feedback Delivery Framework

Structure (use this every time):

  1. Ask first: “How do you think that went? What felt strong? What felt harder?”
  2. Validate: Acknowledge their self-assessment before sharing yours
  3. Strengths (2-3 specific): “Your structure was MECE and tailored—that’s exactly right”
  4. Development areas (1-2 specific): “The one thing to work on: interpreting the numbers—you got the math right but didn’t say what it meant for the decision”
  5. One action: Give them exactly one thing to focus on for their next practice

Delivering Difficult Feedback

Instead of… Try…
“That was pretty weak” “There’s room to develop here—let me show you what I mean”
“You need to do X” “Strong candidates typically do X—here’s why it matters”
“That’s wrong” “I’d push back on that assumption—what’s your evidence?”

Calibration Mistakes to Avoid

  • Halo effect: One strong moment doesn’t make everything strong
  • Recency bias: Don’t over-weight the recommendation at the expense of the whole case
  • Comparison drift: Score against the rubric, not against the last candidate
  • Niceness inflation: A 3 means “solid”—reserve 4s for truly standout performance

Practice Interview Rubric

After each practice interview, the interviewer completes a feedback form. This creates a data trail students can use to track their improvement.

Behavioral Dimensions (3):

Dimension What to Evaluate
Impact & Ownership Leadership shown, personal actions (“I” not “we”), quantified results
Teamwork & Collaboration Working with others, influence, navigating conflict
Presence & Fit Concise (~2 min), confident, authentic, likable

Case Dimensions (3):

Dimension What to Evaluate
Structure & Approach MECE framework, tailored to problem, prioritized
Analytical Rigor Math setup, accuracy, “so what” interpretation
Hypothesis-Driven Recommendation Clear POV, insight-led synthesis, practical and actionable

Scoring Scale (4-point):

Score Label Meaning
1 Not Yet Significant gaps; needs foundational work
2 Developing Shows potential but inconsistent; clear areas to improve
3 Solid Meets expectations; ready for most interviews
4 Strong Exceeds expectations; would stand out in an interview

Behavioral Scoring Anchors

Impact & Ownership

  • 1: Vague story, no clear results, says “we” throughout, can’t articulate personal contribution
  • 2: Has a story but results aren’t quantified, unclear what they personally drove
  • 3: Clear personal actions, quantified results, demonstrates leadership or initiative
  • 4: Compelling ownership, impressive results with context/scale, clearly drove meaningful outcomes

Teamwork & Collaboration

  • 1: Story doesn’t involve others, or throws teammates under the bus, no evidence of collaboration
  • 2: Others mentioned but unclear how they worked together, surface-level teamwork
  • 3: Clear collaboration, navigated different perspectives, elevated the team’s work
  • 4: Sophisticated influence, resolved real conflict, made others better, shows inclusive leadership

Presence & Fit

  • 1: Rambling (3+ min), nervous/robotic, hard to follow, wouldn’t want to staff on a team
  • 2: Understandable but too long or too short, filler words, comes across as rehearsed
  • 3: Concise (~2 min), confident, natural delivery, likable
  • 4: Crisp, engaging, authentic, memorable—would want this person on my team

Case Scoring Anchors

Structure & Approach

  • 1: No framework or completely generic, no prioritization
  • 2: Has a framework but not tailored, missing MECE
  • 3: Tailored MECE structure, logical prioritization
  • 4: Insightful structure that unlocks the case, adapts as new info emerges

Analytical Rigor

  • 1: Can’t set up the math, significant errors, no interpretation of results
  • 2: Gets to an answer but messy setup, minor errors, or no “so what”
  • 3: Clean setup, accurate math, interprets what the numbers mean for the decision
  • 4: Efficient approach, creative shortcuts, surfaces insights others would miss

Hypothesis-Driven Recommendation

  • 1: No recommendation, or wishy-washy “it depends,” no point of view
  • 2: Has a recommendation but just summarizes analysis, no real insight
  • 3: Clear POV with structured reasoning, acknowledges risks, actionable next steps
  • 4: Sharp insight that reframes the problem, creative yet grounded, CEO would act on this

PARADE Framework for Behavioral Stories

Students use the PARADE framework to structure their behavioral stories:

Element Question What “Good” Looks Like
Problem What was the situation? Specific context, stakes clear, sets up tension
Action What did YOU do? “I” not “we,” concrete actions, shows initiative
Result What was the outcome? Quantified impact, clear resolution, meaningful scale
Application How does it relate to consulting? Connects to skills firms value
Differentiation What made your approach unique? Shows judgment, creativity, values
Evidence What proves this is true? Specific details, numbers, names

Session Preparation

Before each practice interview:

  1. Check how many practice interviews the student has completed
  2. Reference their Goals Worksheet—what are they focusing on?
  3. Establish a specific goal for this session
  4. Select a case and behavioral question that align with their development needs
  5. After the session, complete the feedback form so the data goes to their record

Firm Differences Disclaimer

While interview styles differ across firms, avoid over-indexing firm-specific nuances during the course. The goal is building a strong generalist foundation that transfers across MBB firms.

  • McKinsey: More hypothesis-driven, expects a POV early
  • BCG: More insight-focused, values creativity
  • Bain: More practical/results-oriented

Use a broadly generalist style as the baseline. Firm-specific customization comes after mastery of fundamentals.

Group Project Support

Students complete four progressive consulting projects that build on each other.

Project Due Scope Team Deliverable
Company Diagnostic Week 8 Outside-in analysis Individual 1-page analysis
Competitive Benchmark Week 10 Industry comparison Individual 3 slides
Value-Add Hypothesis Week 12 Opportunity identification Pairs 5 slides
Capstone Proposal Week 14 Full strategic proposal Teams of 3 15-20 slides + presentation

Your Role in Projects

For individual projects (P1, P2):

  • Provide feedback on structure and analysis quality
  • Help students identify gaps in their outside-in research
  • Coach on slide design and executive communication

For team projects (P3, Capstone):

  • Help teams structure their thinking and divide work effectively
  • Facilitate healthy team dynamics and conflict resolution
  • Coach on storyline development and presentation delivery
  • Observe team coordination during capstone presentations

Project Coaching Tips

Project Focus Areas
Diagnostic Problem definition, fact base quality, “so what” insights
Benchmark Metric selection, visual presentation, strategic implications
Value-Add Hypothesis clarity, MECE approach, quantified impact
Capstone Storyline flow, executive summary, recommendation specificity, team coordination

MCA Coordination

The course is designed to complement the Management Consulting Association. Students attend required MCA events to reinforce skill development and community engagement.

Your responsibility:

  • Update student scores in Learning Suite based on event attendance submissions
  • For students with extenuating circumstances (athletic conflicts, etc.), coordinate makeup assignments as needed

Summer Planning

Near the end of the semester, students submit a two-part summer plan.

Part 1: Recruiting Portfolio

  • Resume, networking tracker, case logs, behavioral stories, reflections
  • All recruiting materials developed during the semester

Part 2: Summer Action Plan

  • Specific actions with defined timelines and expected outcomes
  • Concrete casing strategy (number of cases, partners, schedule)
  • Clear goals for the recruiting season

Your responsibility:

  • Review the summer plan during final feedback session
  • Pressure-test the plan, identify gaps, suggest refinements
  • Grade final submission on organization, detail, and responsiveness to feedback
  • Encourage students to establish an accountability mechanism (mentor check-ins, peer accountability partner)

Best Practices Summary

Do

  • Maintain high support paired with high expectations
  • Deliver feedback that is timely, specific, and actionable
  • Focus 80% on what students are doing well
  • Help students set clear goals before each case or assignment
  • Reference The Consultant’s OS framework consistently
  • Build confidence alongside competence

Don’t

  • Over-index on firm-specific nuances early in the semester
  • Pile on negative feedback when a student already knows they struggled
  • Let feedback sessions become grading discussions
  • Skip the goal-setting conversation before cases
  • Assume students know what they need to work on

Resources

  • Detailed grading rubrics: Available in Learning Suite
  • Case library: Shared TA folder
  • Framework templates: Course website Resources section
  • Escalation: Contact Professor Murff for students who appear to be struggling significantly